SecureMarket

Support

Getting help

We’re a small team and email works best. Contact us at info@securemarket.co.za — we aim to reply within 5 business days.

To help us help you fast, include:

  • the email address on your SecureMarket account;
  • the reference of anything you’re asking about — job references look like JOB-8B5CF6DD, and your profile reference is on your profile page;
  • a screenshot if something looks wrong.

In the product

The Help button (top bar, or in the menu on your phone) opens guided help for the page you’re on — it answers the common questions instantly.

Privacy requests

Access, correction or deletion under POPIA: email info@securemarket.co.za with the subject “Privacy request” — details in our Privacy & POPIA notice.

Companies

Billing, invoices and job-posting queries go to the same address — include your company name and, for billing, the invoice number. The Terms of use set out what each side commits to.